Thứ Bảy, 8 tháng 9, 2012

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3 Timely Lessons for B2B Telemarketing

by Kathrine Brown

Telemarketing to businesses can give you an excellent opportunity to create new leads if you do it right. However, it will take skilled telemarketers to make this work. This is the primary reason so many business opt to outsource this aspect of their telemarketing, despite the additional costs. You still have the option of making those calls on your own if the cost of a telemarketing firm is outside of your budget. You might need to spend a bit of time learning how to come up with a great B2B script, but there are lots of tips available. This article will give you some practical tips you can take advantage of in your own B2B telemarketing campaign.

During any call you make, it's crucial to get through to the right person, so rely on the gatekeeper to assist you. Any time there is uncertainty when you call, enlist the aid of the gatekeeper in a friendly way. The best way to do this is just ask about the person you are trying to contact. Be quick to explain who you are and then check that the person you're asking for is the right person to speak to. Listen to the way the gatekeeper responds to give you an idea whether they're likely to be helpful or not. Once you work out who the right person to speak to should be, ask to be connected. Wherever possible, you want the gatekeeper to assist you.

You will find extensive advice on bypassing the gatekeeper when it comes to B2B calls. Some people will tell you the best strategy is to deceive the person about your call and your reasons. So you have to decide on that for yourself about being truthful or not. One example is to claim that the person in question is aware and waiting for you to call. Think about it because any good guard will first ask the person. Of course, the answer will be that they don't know you and then you will have to answer because you will be busted.

Along the way, you will be dealing with people experienced and guarding the company gates. No matter what story you come up with, you just aren't going to be able to jump over them. If you think you are dealing with a powerful adversary, then you need to be honest. In this situation, ask for her permission to send information to the decision maker. Additionally, ask if you can call back and speak to the person who's making the decisions, as a follow-up to the information you send. Your next course of action will be the result of the reaction you get to your enquiry. You need to be respectful, cordial and professional but also make sure you don't appear desperate.

It can be frustrating trying to get past a business's gatekeeper to reach the correct person. They were hired specifically as a roadblock to stop you reaching the people in positions of power. So always remain friendly, polite and professional at all times. Be sincere and up front about why you're calling instead of trying to be devious. Getting caught in this trap could mean you'll destroy any hope you had of working with that company!



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New Unique Article!

Title: 3 Timely Lessons for B2B Telemarketing
Author: Kathrine Brown
Email: Submissions@robselaney.com
Keywords: make money online,work from home,marketing,business
Word Count: 544
Category: Marketing
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