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Quick Hints for Good Customer Service for Internet Marketers

by Patrick Lynch

Customer service is important, even when your business is based on the internet. Customer service may actually be more important if you run a web based business. On the internet, you are competing with at least hundreds of similar websites who are all trying to sell in the same niche. How can you stand out in this crowd? The best way to set yourself apart is to offer the best customer service! If someone visiting your site has the sense that you are attentive to their needs and care about them, they are far more likely to become customers. On the other hand, if you have your business set up so that you have no personal contact with customers, people will be less likely to buy anything. If you want to start being an internet marketer who offers good customer service, just keep the following ideas in mind.

Send out an e-mail to your list and ask the people on it what they would like to see you do to improve your business. Let them know you may not be able to implement every idea, but that you do value their ideas. Some of the things you may learn could surprise you. Some customers might remember that they've been meaning to hire you to do some work. That one simple "help me help you" e-mail could bring in several sales!

Another nice touch is to send an email to your customer as soon as they make a purchase that gives them a discount on their next purchase. You can set up and automatic system so that it will respond whenever someone has submitted an order to you, and you can keep bringing the customers back. This can bring you in hundreds of dollars in repeat business if you continue to do this. After all, everyone loves discounts. Another way you could do this is to offer a coupon code that can be entered at your website, or even personalize a product specifically for them when they reply to your email.

Make sure your e-mail is up and working. A good way to turn off people who might otherwise buy from you is to have their e-mails to you bounce. The most important thing you can do in this regard is to simply watch your inbox and make sure it doesn't get overfilled. You definitely don't want to be considered a spammer, and this can happen if many people get e-mails bounced back to them!

Once you start thinking about how to be a provider of good customer service, you will come up with lots of ways to do this. Many people don't think they will get good customer service online; some fear that many web businesses are scams. When you show that your business is one that gives people good and personal service, you can help them to overcome these fears.



We have only discussed three aspects on <a href="http://ezinearticles.com/?Supercharge-Your-Social-Media-Marketing-In-2012&id=7180000">social commissions</a> in your web business, and to be sure there is much more to the story you need to learn on your own.

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New Unique Article!

Title: Quick Hints for Good Customer Service for Internet Marketers
Author: Patrick Lynch
Email: Submissions@robselaney.com
Keywords: make money online,work from home,marketing,business
Word Count: 481
Category: Marketing
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